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Southern England care homes inadequacy amounting to “institutional neglect”

Posted in: Medical Negligence 

Following a series of unannounced inspections of 65 adult social care services in the south of England by the Care Quality Commission, more than 50% were rated as inadequate or requiring improvement. Only 27 out of the 65 services were awarded the rating of “good” by the CQC. The watchdog inspected agencies and care homes caring for patients from young adults with conditions such as Asperger’s Syndrome to elderly people with mental illnesses such as dementia. At one care home in Devon, inspectors described the situation as amounting to “institutional neglect”.

There was a “strong smell of urine” at Angela Court in Devon and inspectors witnessed patients being present in communal areas “without being properly dressed”. The smell in the lounge had been reported during three visits and has since been seen to.

In a Nursing Home in Bristol, Amerind Grove, it was reported that “a used incontinence pad” had been “discarded on the floor” of one of the bathrooms.

“malnutrition and dehydration”

In Portsmouth, residents at the Angelus Care Home were seen to be at risk of “malnutrition and dehydration” due to insufficient health and weight checks. It was reported that there was a “recent outbreak of an infectious disease” at the Priory Rookery in Hove due to inconsistent infection control.

A patient was forced to wait for 40 minutes in the lounge of Fairways Residential Care Home in Bournemouth after asking to be taken to the toilet. It was also found that “people’s bed rails were not fitted correctly”.

There were a further five services rated as inadequate, and deputy chief inspector of the CQC, Adrian Hughes, has declared “whenever we find a service to be inadequate, we will consider taking further action on behalf of the people who use the service”.

If you have been affected by negligent care, and are looking to claim compensation, please contact us.  


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